AI review responses now live 

Every Guest Connected. Every Visit Remembered.

Turn every Wi-Fi login into a known guest, an automated campaign, and a 5-star review — all from one platform

No credit card required · Free trial available · Setup in under 5 minutes

OUR PRODUCTS


aI

powered


customer

Intelligence

platform.

One dashboard, every tool: Wi-Fi login, guest data, marketing automation, and review management, synced to your CRM in real time.

  • GDPR-compliant data capture

  • Multi-brand management

  • Extreme flexibility and customisation

Guest Wi-Fi

Fully Branded Portal

Every Wi-Fi login is a guest you can now reach again — captured automatically, verified, and synced straight to your CRM.

AI Review Management

Every review answered in seconds — before it costs you a booking

Monitor reviews across Google, TripAdvisor, and Booking.com in real time. AI drafts on-brand, sentiment-aware responses grateful for praise, empathetic for critique. You approve in one tap.

  • Aleya McCullough

    Apr 26, 2026

    Parsons Green

    Geogle

    Positive

    Replied

    Your Response

    Edit Response

    Delete Response

    Summarize with AI

  • Aleya McCullough

    Apr 26, 2026

    Parsons Green

    Geogle

    Positive

    Replied

    Your Response

    Edit Response

    Delete Response

    Summarize with AI

  • Aleya McCullough

    Apr 26, 2026

    Parsons Green

    Geogle

    Positive

    Replied

    Your Response

    Edit Response

    Delete Response

    Summarize with AI

AI Email Marketing

Turn first-time guests into regulars, automatically

Every guest gets the right message at the right moment: a welcome after their first visit, a nudge if they've drifted away, a reward for coming back — all written and sent without anyone lifting a finger.

How it works

From first connection to loyal guest- Automatically

Enter your full name

Enter Email

Guest connects to Wi-Fi

Branded captive portal captures name and email at the point of connection. Data syncs to your CRM in real time.

AI sends a welcome instantly

Personalised email within 60 seconds of connection. AI writes it, your brand signs it. Zero effort.

Recipient

Recipient

Subject

welcome to cocotte

Hi Sarah,

Verified Identity

Revenue

Monthly income tracked via B-Connect

Analytics

QTD (Quarter-to-Date)

+14.4%

Jan

Feb

Mar

Apr

Analytics

Take the guesswork out of growing

Guest connects to Wi-Fi

Branded captive portal captures name and email at the point of connection. Data syncs to your CRM in real time.

How it works

Scale Your Tables. Keep Them Coming Back. Effortlessly.

Café & Restaurants

Pubs & Bars

Hotels

OUR INTEGRATION

one

unified

platform

that

turns

every

visitor

into

a

known,

loyal

guest.

Monitor reviews across Google, TripAdvisor, and Booking.com in real time. AI drafts on-brand, sentiment-aware responses grateful for praise, empathetic for critique. You approve in one tap.

Hard ware integeration
CRM, pMS marketing software integeration
CRM, pMS marketing software integeration
  • Mailchimp

  • Brevo

  • Klaviyo

  • Google Business

  • Salesforce

  • Opera PMS

  • HubSpot

  • Airbnb

  • Klaviyo

  • TripAdvisor

  • Opera PMS

  • Zapier

50+ integrations with the tools hospitality teams already use.

50+ integrations with the tools hospitality teams already use.

TESTIMONIALS

Our

satisfied

customer

stories

Real

brands

&

real

results.

FAQ

Frequently

Asked

Question,

our

Answers.

We’ve heard it all. Here’s everything you need to know before working with us.

What does bconnect actually do?

B-Connect turns your guest Wi-Fi into a growth tool. When a guest connects, we capture their name and email through a fully branded portal, sync it straight to your CRM, and automatically send personalised follow-up emails — a welcome message, a nudge if they've drifted away, a thank-you after a great review. We also monitor and help you respond to reviews across Google, TripAdvisor, and Booking.com using AI-drafted, on-brand responses you approve in one tap.

Do I need any technical skills to set this up?
How do you ensure lead quality and accuracy?
How quickly can we start capturing guests and sending emails?

Most venues are live the same day. Once your branded Wi-Fi portal is set up, which takes under 5 minutes, every guest who connects is captured and synced to your CRM straight away. Your automated welcome email goes out within 60 seconds of their first connection, and follow-up campaigns like win-back and thank-you emails run automatically from there.

How quickly can we start capturing guests and sending emails?
Will this harm our domain reputation?
What results do you optimize for?

Your

customers

are

ready.

Is

your

business

ready?

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Your

customers

are

ready.

Is

your

business

ready?

Join our newsletter to stay upto date on features and realeases.

Stay up to date

By subscribing you agree to our Privacy Policy

Your

customers

are

ready.

Is

your

business

ready?

Join our newsletter to stay upto date on features and realeases.

Stay up to date

By subscribing you agree to our Privacy Policy