MARKETING
Email, SMS and WhatsApp marketing for hospitality
Campaigns that write themselves. Results that speak for themselves.
AI-generated email, SMS, and WhatsApp campaigns triggered by guest behaviour. Welcome sequences, re-engagement, upsells — sent at exactly the right moment. Zero manual work.
No credit card required · Free trial available · Setup in under 5 minutes
54%
average email open rate
97%
SMS delivery rate
27%
average click rate
91%
marketing opt-in rate
PLATFORM FEATURES
Everything
your
marketing
team.
needs.
Built in.
CAMPAIGNS
Build once. Send to thousands.
Step-by-step campaign wizard for email, SMS, and WhatsApp. AI writes the copy, you review and send. Schedule ahead or trigger by behaviour.
AI-generated copy per channel
A/B testing on subject lines and content
Segment targeting per campaign
Schedule or trigger-based sends
Campaign Wizard
AUTOMATION
Set it once. Run forever.
Build automated guest journeys with a visual flow builder. Triggers, delays, conditions — welcome sequences, win-back flows, post-visit follow-ups.
Trigger
Delay
AI-generated copy per channel
A/B testing on subject lines and content
Segment targeting per campaign
Schedule or trigger-based sends
AUDIENCE & SEGMENTATION
The right message to the right guest.
AI-powered segmentation built on real guest data — visit frequency, engagement score, churn risk, and spend. Describe your audience in plain English.
Traffic Velocity
Last Seen: 2h ago
3.2 visits / mo
TEMPLATES
Start fast. Look professional.
Pre-built templates for every campaign type — welcome, upsell, re-engagement, review request. Live phone preview as you edit.
TEMPLATES
Start fast. Look professional.
Pre-built templates for every campaign type — welcome, upsell, re-engagement, review request. Live phone preview as you edit.
PART OF ONE PLATFORM
Guest Wi-Fi is just the beginning.
Every guest who connects feeds into AI email marketing and review management automatically. One login. The whole journey.
THREE CHANNELS. ONE INBOX.
Reach
every
guest
where
they
actually
are.
Personalised. Automated. Impossibly on-brand.
AI writes hyper-personalised emails triggered by guest behaviour. Welcome sequences, upsells, win-backs — all sent automatically.
Welcome Sequences
54%
Average Open Rate
Compared to the industry average of 21%
+257% uplift
Win-backs
SMS
97% delivery. Read within 3 minutes.
Automated SMS review requests, offers, and reminders. Highest open rates of any channel — delivered directly to their pocket.
Offers
Review Requests
97%
SMS delivery rate
Read within 3 minutes.
Reminders
WA
Conversational. Personal. Direct.
Send personalised WhatsApp messages that feel like a message from a friend — not a broadcast from a brand.
Review Requests
Offers
Reminders
FAQ
Frequently
Asked
Question,
our
Answers.
We’ve heard it all. Here’s everything you need to know before working with us.
How does B-Connect's email marketing work?
Once a guest connects to your Wi-Fi and shares their email, B-Connect automatically enrolls them into pre-built campaign flows — no manual list-building or campaign setup needed. Welcome emails go out immediately, win-back nudges trigger if a guest hasn't returned in a while, and review requests are sent at the right moment after a visit.
Can I segment guests for targeted campaigns?
How do I know if campaigns are actually working?
Will this affect my email deliverability or sender reputation?
No. Campaigns are sent through infrastructure built for reliable deliverability, with proper authentication in place, and only to guests who've genuinely opted in through your own Wi-Fi portal — never to purchased or third-party lists.
Can I run campaigns across multiple venues?
